★ 1-800-GAMBLER ◆ 18+ ONLY ◆ NO REAL-MONEY GAMBLING ◆ FREE TO PLAY ◆ US LEGAL UNDER SWEEPSTAKES LAW
Reach Out
Contact The Desk
One inbox per topic. Real humans. No ticket queues. The desk handles editorial coverage, fact-checks, ranking disputes, redemption complaints, partnerships, and press.
What we cover — and what we do not
We do not run customer support for any casino we review. If your account is frozen, your withdrawal is delayed, or your bonus has not credited, contact the operator first — we are happy to escalate on your behalf only after their support team has responded.
| If your message is about… | Send it to | Typical reply |
|---|---|---|
| Tip or scoop about an operator | tips@yousuggestit.com | Within 24 hours |
| Factual correction or update | desk@yousuggestit.com | Within 24 hours |
| Stuck redemption (after operator) | help@yousuggestit.com | Within 48 hours |
| Advertising or affiliate partnership | partners@yousuggestit.com | 2-3 business days |
| Press, interview, syndication | press@yousuggestit.com | 2-3 business days |
| Privacy, data deletion, GDPR/CCPA | privacy@yousuggestit.com | Within 30 days |
| Self-exclusion or responsible-play help | care@yousuggestit.com | Same business day |
Before you write about a stuck redemption
Roughly 70 percent of redemption complaints are resolved once readers complete the operator’s KYC requirements. To save time, please gather:
- The exact operator name and your account email
- The redemption request date and amount in Sweep Coins
- A screenshot of your KYC status
- The most recent ticket number from the operator
- A timeline of when documents were submitted
Mailing address
OMD AS • Frøyas gate 15, 0273 Oslo, Norway. Physical mail is collected weekly. For anything time-sensitive, use email.